Policies

DOG REQUIREMENTS:

Dogs need to have current vaccinations.
Be non-aggressive toward people and other animals.
Have an identification tag on their collar.
Dogs will remain on their leash during their walk.

PAYMENT:

Payment is due in full before services begin.

CANCELLATIONS:

Cancellations made less than 24 hours will be assessed a $10 cancellation fee.

HOLIDAYS:

A holiday surcharge of $5 per visit applies on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

EMERGENCY CONTACT:

It is required that you give your pet sitter the necessary contact information at the time of your interview or when calling to reserve your services.

HOME ACCESS:

Please notify the pet sitter if someone will have access to your home while you are away.

WHEN YOU RETURN HOME:

Please notify your pet sitter of any changes to your travel schedule. When you return home from your trip, please call your pet sitter as soon as possible. If we do not hear from you, we will make an additional visit to check on your pet(s). Additional charges will apply.

SEVERE WEATHER:

If we experience severe weather conditions, your dog’s walk will be limited to 10 minutes. We will spend the remainder of the visit playing indoors.

VISITS:

For your pet’s safety, we require a minimum of two visits per day for dogs and one visit per day for cats.

KEY PICK-UP AND RETURN:

We will not pick-up or leave keys under the mat or lock keys in the house on the last day. If you would like us to pick-up or return your house key(s), there will be a $10 charge. We would be more than happy to keep your key(s) on file. There are many benefits to this service. Please call Lovin’ Life Pet Care for more information.